Synchronizing The Mobile Application

Synchronizing The Mobile Application

 Android App

Automatic Synchronization Schedule 
The Android application works offline. Synchronization is initialized either manually whenever needed, or automatically by the chosen time period. By default, your mobile app automatically sends and receives new data every 15 minutes. You can change this time period in the settings of the app by going to Admin → Settings → Auto Sync Schedule → selecting an option that suits your needs best. You can turn off auto-sync and, instead, do this manually each time.

 To manually sync your device, you can either:

  • Go to Admin → Synchronize → tap the button
  • Tap the   button at the top-right corner of the screen and tap Sync

 If you have connected HandiFox Online to QuickBooks Online, the exchange of data between both platforms starts when a mobile device initiates synchronization. To make the synchronization of the device faster, you can uncheck "Force data loading from QuickBooks" on the Synchronization screen in the mobile app.


 iOS App

The iOS application works online. If your device is not connected to the Internet, the data will automatically load once the Internet connection appears again.
During the initial synchronization, your iOS application will download all of the available data for up to one year. If you have chosen a smaller period of time during initial synchronization and you want to download older data, go to the More tab → Sync Period → select 1/3/6/12 months → tap Sync.

 If your iOS application doesn't show the current data, simply swipe down to update it.





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